Frequently Asked Questions
When does the course start and finish?
Your course access starts as soon as you register, and continues for 45 days, giving you plenty of time to complete the course. Lessons are available 24/7, allowing you to decide when you start and when you finish. If you want to get up to speed quickly, expect 2-3 days to fully complete the lessons.
What if I am unhappy with the course?
I never want you to be unhappy! If you do the work and don't feel completely prepared to create and edit content in FrameMaker, I will work with you to get you up to speed or refund your course fee, at your discretion. If you think this course could be better in any way, please let me know at any time so I can address your concerns. As the product evolves, I regularly add lessons to this course to address new features and to include higher level topics that explain solutions I've developed for my clients.
I want a live class experience. What are my options?
You have two options for live training: (1.) The "Course+Class" option, which includes two Deep Dive sessions to allow for hours of live interaction and screen sharing (2.) You can contact me directly for live online and live in-person group training rates and availability
I haven't decided whether FrameMaker is right for me yet. What should I do?
Check out my Introduction to FrameMaker course, which helps you decide if a FrameMaker workflow is right for you and your content.
I need to get up to speed quickly. Is this course right for me?
All the content that makes up my "traditional" 2-day FrameMaker course is marked as CORE in the lessons. If you're in a hurry to get going, you can easily move through the CORE lessons in two days or less. But don't be surprised if you also want to access lots of the topics marked OPTIONAL and TARGETED, so you may want to budget extra time for the more specialized content.